I take my dog, Rib, to Woofgang because of hid Groomer, Bernadette. She does a spectacular job, but additionally Rib loves her. I pay attention to how my dog reacts to the Groomer. Rib starts wagging his tail as soon as Bernadette comes out to get him. That means he is treated well when I leave him to be groomed. So Bernadette checks all the boxes. Great, meticulous Grooming and treats my Rib well. I would follow her anywhere!